Returns and refunds
đź’¸ Refund & Return Policy
We want you to love your purchase! If there’s ever an issue, please review our return policy below and contact us so we can help make it right.
Time Limit for Returns
You may request a return within 7 days of receiving your order. After 7 days, we unfortunately cannot accept returns or issue refunds.
Item Condition
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Items that show signs of wear, use, or damage caused by the customer will not be accepted.
Return Shipping
Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong item sent or defective product). We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Refund Processing
Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original method of payment within 5–10 business days. Shipping costs are non-refundable.
Non-Returnable Items
Certain items are non-returnable, including:
- Custom or personalized products
- Digital downloads
- Sale or clearance items
- Gift cards
How to Request a Return
To start a return, please contact us at [email protected] with your order number and a brief description of the issue. We’ll provide instructions for returning your item.